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Bank accounts

Complaint 8716999 Eastern Bankshares

Explained
Product
Checking or savings account · Checking account
Detail
Bounced checks or returned payments
From
Massachusetts 02571
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 7, 2024Complaint received
  2. Apr 7, 2024Sent to Eastern Bankshares
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Eastern Bankshares complaints about problem caused by your funds being low

ReceivedAboutIssueStateAnswerOn time
Oct 14, 2026Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMAIn progressYes
Jul 26, 2024Bank accountsProblem caused by your funds being lowLate or other feesMAExplainedYes
Sep 17, 2022Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMAExplainedYes
Feb 22, 2020Bank accountsProblem caused by your funds being lowLate or other feesMAMoney backYes
Oct 30, 2019Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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