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Credit cards

Complaint 8807874 GM Financial

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Washington 98002
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Apr 18, 2024Complaint received
  2. Apr 18, 2024Sent to GM Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More GM Financial complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Apr 6, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Mar 19, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
Mar 6, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueNYExplainedYes
Jan 22, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueILExplainedYes
Jan 17, 2025Credit cardsProblem when making paymentsProblem during payment processARFixedYes
Jan 10, 2025Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Aug 29, 2024Payday & personal loansProblem when making paymentsGAExplainedYes
Jun 12, 2024Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 17, 2023Credit cardsProblem when making paymentsProblem during payment processILExplainedYes
Jun 15, 2022Credit cardsProblem when making paymentsProblem during payment processILExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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