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Complaint log

GM Financial complaint log

The newest complaints about GM Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 11, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWIExplainedYes
Nov 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Nov 5, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWIExplainedYes
Nov 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyINExplainedYes
Nov 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportAccount information incorrectPAIn progressYes
Nov 2, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Nov 2, 2026Auto loans & leasesManaging the loan or leaseProblem with fees chargedMIExplainedYes
Nov 2, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Nov 2, 2026Auto loans & leasesRepossessionVoluntary repossessionFLExplainedYes
Nov 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Nov 2, 2026Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedYes
Nov 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNEExplainedYes
Oct 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Oct 31, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanMIExplainedYes
Oct 30, 2026Credit reportingIncorrect information on your reportInformation is missing that should be on the reportCAFixedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 30, 2026Auto loans & leasesRepossessionDeficiency balance after repossessionNCFixedYes
Oct 30, 2026Auto loans & leasesIncorrect information on your reportAccount information incorrectNYIn progressYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNCExplainedYes
Oct 30, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 28, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectILIn progressYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectILIn progressYes
Oct 28, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectCTIn progressYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectVAExplainedYes
Oct 28, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXIn progressYes
Oct 28, 2026Auto loans & leasesProblems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finishedRIExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Oct 28, 2026Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 27, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMSExplainedYes
Oct 27, 2026Auto loans & leasesImproper use of your reportReporting company used your report improperlyTXIn progressYes
Oct 27, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanOHIn progressYes
Oct 27, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDExplainedYes
Oct 27, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem related to refinancingOHIn progressYes
Oct 27, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 26, 2026Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsOHExplainedYes
Oct 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 26, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAFixedYes
Oct 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Oct 25, 2026Auto loans & leasesRepossessionDamage caused or loss of personal items in vehicle during the actual repossessionKYExplainedYes
Oct 25, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Oct 25, 2026Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleMDIn progressYes
Oct 24, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLIn progressYes
Oct 24, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Oct 24, 2026Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Oct 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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