Complaint 8886153 Cadence Bank

Explained

Company: Cadence Bank
Product: Credit card · General-purpose credit card or charge card
Issue: Problem when making payments
Detail: You never received your bill or did not know a payment was due
From: Texas 75038
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 29, 2024Complaint received
Apr 29, 2024Sent to Cadence Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cadence Bank complaints about problem when making payments

Received	About	Issue	State	Answer	On time
Apr 21, 2026	Credit cards	Problem when making paymentsProblem during payment process	MS	Explained	Yes
Jan 27, 2026	Credit cards	Problem when making paymentsProblem during payment process	MS	Explained	Yes
Sep 8, 2025	Credit cards	Problem when making paymentsProblem during payment process	TX	Explained	Yes
Mar 5, 2024	Credit cards	Problem when making paymentsProblem during payment process	MS	Explained	Yes
Jun 3, 2022	Payday & personal loans	Problem when making payments	MS	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works