Complaint 8931828 East West Bank

Explained

Company: East West Bank
Product: Money transfer, virtual currency, or money service · Domestic (US) money transfer
Issue: Fraud or scam
From: Florida 33328
Filed by: Web · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 5, 2024Complaint received
May 5, 2024Sent to East West Bank
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More East West Bank complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Sep 2, 2026	Money transfers & apps	Fraud or scam	VA	Explained	Yes
Aug 18, 2026	Money transfers & apps	Fraud or scam	VA	Explained	Yes
Jul 1, 2026	Money transfers & apps	Fraud or scam	CA	Explained	Yes
Mar 29, 2026	Money transfers & apps	Fraud or scam	CA	Explained	Yes
Jul 9, 2025	Money transfers & apps	Fraud or scam	TX	Explained	Yes
Feb 17, 2025	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Aug 6, 2024	Money transfers & apps	Fraud or scam	TX	Explained	Yes
Jun 3, 2024	Money transfers & apps	Fraud or scam	NC	Explained	Yes
May 16, 2024	Money transfers & apps	Fraud or scam	CA	Explained	Yes
Apr 11, 2024	Money transfers & apps	Fraud or scam	TX	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works