Case file
Mortgages
Complaint 8935387 Primary Residential Mortgage
Explained- Product
- Mortgage · FHA mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- May 6, 2024Complaint received
- May 6, 2024Sent to Primary Residential Mortgage
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Primary Residential Mortgage complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 24, 2026 | Mortgages | Trouble during payment processPayment process | IN | In progress | Yes |
| May 14, 2026 | Mortgages | Trouble during payment processPayment process | GA | Explained | Yes |
| Mar 8, 2026 | Mortgages | Trouble during payment processPayment process | VA | Explained | Yes |
| Aug 19, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | MD | Money back | Yes |
| Jul 15, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Money back | Yes |
| Mar 7, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | UT | Explained | Yes |
| Dec 11, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | GA | Explained | Yes |
| Aug 6, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Explained | Yes |
| Jun 20, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | KS | Explained | Yes |
| Jun 8, 2024 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | MD | Explained | Yes |
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