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Complaint log

Primary Residential Mortgage complaint log

The newest complaints about Primary Residential Mortgage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026MortgagesTrouble during payment processPayment processINIn progressYes
Oct 6, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingRIExplainedYes
Sep 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processRIExplainedYes
Sep 8, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuFLExplainedYes
Aug 21, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMAExplainedYes
Aug 17, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMAExplainedYes
Jul 6, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingARExplainedYes
Jun 9, 2026MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMNExplainedYes
Jun 4, 2026MortgagesStruggling to pay mortgageForeclosure-ExplainedYes
May 14, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
May 14, 2026MortgagesStruggling to pay mortgageForeclosureFLExplainedYes
May 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedLAExplainedYes
Apr 19, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsDCExplainedYes
Mar 8, 2026MortgagesTrouble during payment processPayment processVAExplainedYes
Jan 19, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingVAExplainedYes
Jan 15, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Jan 5, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefINExplainedYes
Jan 2, 2026Credit reportingIncorrect information on your reportAccount status incorrectKYExplainedYes
Dec 25, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresNMExplainedYes
Dec 22, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processUTExplainedYes
Dec 16, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processUTExplainedYes
Dec 4, 2025MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPAExplainedYes
Nov 4, 2025Credit reportingIncorrect information on your reportAccount status incorrectCTExplainedYes
Oct 24, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuUTExplainedYes
Sep 9, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Aug 19, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceMDMoney backYes
Jul 22, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedNo
Jul 17, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processOHExplainedYes
Jul 15, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceFLMoney backYes
Apr 16, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingWIExplainedYes
Mar 7, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceUTExplainedYes
Jan 11, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Dec 13, 2024MortgagesStruggling to pay mortgageForeclosureDEExplainedYes
Dec 11, 2024MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Oct 3, 2024MortgagesClosing on a mortgageDelays with the closing processMNExplainedYes
Sep 4, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMDExplainedNo
Aug 6, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jun 26, 2024Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMDExplainedYes
Jun 20, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanKSExplainedYes
Jun 8, 2024MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MDExplainedYes
Jun 5, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsFLExplainedYes
Jun 3, 2024MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureNDExplainedYes
Jun 1, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 29, 2024MortgagesTrouble during payment processLien releaseMDExplainedYes
May 17, 2024MortgagesIncorrect information on your reportAccount information incorrectNDExplainedYes
May 15, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
May 15, 2024MortgagesTrouble during payment processPayment processCTExplainedYes
May 8, 2024MortgagesTrouble during payment processPayment processGAExplainedYes
May 7, 2024MortgagesTrouble during payment processLien releaseGAExplainedYes
May 6, 2024MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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