Case file
Mortgages
Complaint 9040170 Trustmark
Explained- Product
- Mortgage · Other type of mortgage
- Detail
- Delays with the closing process
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- May 18, 2024Complaint received
- May 18, 2024Sent to Trustmark
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Trustmark complaints about closing on a mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Aug 1, 2025 | Mortgages | Closing on a mortgageSetting up an escrow account for taxes and insurance | MS | Explained | Yes |
| Jul 25, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | MS | Explained | Yes |
| Jul 21, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | MS | Explained | Yes |
| Jul 18, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | MS | Explained | Yes |
| Apr 19, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | MS | Explained | Yes |
| Oct 10, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | MS | Explained | Yes |
| May 19, 2023 | Mortgages | Closing on a mortgage | AL | Explained | Yes |
| Jul 1, 2021 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Oct 17, 2019 | Mortgages | Closing on a mortgage | MS | Explained | Yes |
| Oct 17, 2017 | Mortgages | Closing on a mortgage | MS | Explained | Yes |
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