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Credit cards

Complaint 9333661 Novo Platform

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Can't close your account
From
Alaska XXXXX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jun 25, 2024Complaint received
  2. Sep 25, 2024Sent to Novo Platform (92 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Novo Platform complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jul 27, 2025Credit cardsClosing your accountCan't close your accountHIExplainedNo

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