Case file
Auto loans & leases
Complaint 9719118 USAA
Explained- Product
- Vehicle loan or lease · Loan
- Detail
- Unable to receive car title or other problem after the loan is paid off
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Aug 6, 2024Complaint received
- Aug 6, 2024Sent to USAA
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More USAA complaints about problems at the end of the loan or lease
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 5, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | LA | Explained | Yes |
| Oct 5, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | LA | Explained | Yes |
| Sep 18, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MO | Explained | Yes |
| Sep 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | CA | Explained | Yes |
| Sep 16, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | CO | Explained | Yes |
| Sep 15, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | MD | Explained | Yes |
| Sep 13, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | FL | Explained | Yes |
| Sep 2, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | KY | Explained | Yes |
| Aug 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | TX | Explained | Yes |
| Aug 25, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | NC | Explained | Yes |
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