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Auto loans & leases

Complaint 9728902 USAA

Fixed
Company
USAA
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
Florida 34667
Filed by
Web
Company's answer
Closed with non-monetary relief
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 6, 2024Complaint received
  2. Aug 6, 2024Sent to USAA
  3. AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More USAA complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Oct 5, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanLAExplainedYes
Oct 5, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanLAExplainedYes
Sep 18, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMOExplainedYes
Sep 17, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCAExplainedYes
Sep 16, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanCOExplainedYes
Sep 15, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offMDExplainedYes
Sep 13, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleFLExplainedYes
Sep 2, 2026Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleKYExplainedYes
Aug 27, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXExplainedYes
Aug 25, 2026Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offNCExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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