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Case file

Credit reporting

Complaint 9787256 Customers Bancorp

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Reporting company used your report improperly
From
Michigan 48226
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 13, 2024Complaint received
  2. Aug 13, 2024Sent to Customers Bancorp
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about improper use of your report

ReceivedAboutIssueStateAnswerOn time
Apr 29, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jan 9, 2025Credit reportingImproper use of your reportReporting company used your report improperlyNCExplainedYes
Oct 9, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
May 11, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNVExplainedYes
Nov 9, 2023Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Sep 15, 2023Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Aug 15, 2023Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Sep 12, 2022Credit reportingImproper use of your reportReporting company used your report improperlyPAExplainedYes
Aug 2, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Feb 16, 2022Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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