Case file
Bank accounts
Complaint 9948602 Prosperity Bancshares
Explained- Product
- Checking or savings account · Checking account
- Detail
- Can't close your account
- Filed by
- Web · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Aug 28, 2024Complaint received
- Sep 4, 2024Sent to Prosperity Bancshares (7 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Prosperity Bancshares complaints about closing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 7, 2026 | Bank accounts | Closing an accountCompany closed your account | FL | Explained | Yes |
| May 19, 2026 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
| Aug 26, 2025 | Bank accounts | Closing an accountCan't close your account | TX | Money back | Yes |
| Jan 8, 2025 | Bank accounts | Closing an accountFunds not received from closed account | TX | Explained | Yes |
| Oct 24, 2024 | Bank accounts | Closing an accountCompany closed your account | TX | Money back | Yes |
| May 16, 2024 | Bank accounts | Closing an accountCan't close your account | TX | Money back | Yes |
| Nov 28, 2023 | Bank accounts | Closing an accountCan't close your account | TX | Explained | Yes |
| Aug 5, 2023 | Bank accounts | Closing an accountCan't close your account | TX | Explained | Yes |
| Sep 13, 2022 | Bank accounts | Closing an accountCan't close your account | CO | Explained | Yes |
| Jul 4, 2021 | Bank accounts | Closing an accountCompany closed your account | TX | Money back | Yes |
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