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Money transfers & apps

Complaint 9961903 Securus J

Explained
Company
Securus J
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Virginia 23322
Filed by
Postal mail
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 29, 2024Complaint received
  2. Aug 29, 2024Sent to Securus J
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Securus J complaints about other transaction problem

ReceivedAboutIssueStateAnswerOn time
Aug 14, 2026Money transfers & appsOther transaction problemFLExplainedYes
Jul 1, 2026Money transfers & appsOther transaction problemFLExplainedYes
May 8, 2026Money transfers & appsOther transaction problemMOExplainedYes
May 4, 2026Money transfers & appsOther transaction problemFLExplainedYes
May 3, 2026Money transfers & appsOther transaction problemTXExplainedYes
Feb 13, 2026Money transfers & appsOther transaction problemMOExplainedYes
Jan 28, 2026Money transfers & appsOther transaction problemFLExplainedYes
Dec 11, 2025CryptoOther transaction problemLAExplainedYes
Jun 4, 2025CryptoOther transaction problemFLExplainedYes
Apr 18, 2025Money transfers & appsOther transaction problemGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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