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Complaint log

A-1 Premium Acceptance complaint log

The newest complaints about A-1 Premium Acceptance, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 4, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyKSNo timely replyNo
Jul 10, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyWINo timely replyNo
Jun 29, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyTXNo timely replyNo
Jun 8, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyTXExplainedYes
May 31, 2026Payday & personal loansGetting the loanWINo timely replyNo
Apr 13, 2026Payday & personal loansCharged fees or interest you didn't expectWIMoney backNo
Apr 7, 2026Payday & personal loansProblem when making paymentsWIExplainedYes
Mar 31, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyWIExplainedYes
Mar 13, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyDEExplainedNo
Mar 10, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyWIExplainedNo
Feb 20, 2026Payday & personal loansProblem when making paymentsWIExplainedYes
Feb 2, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyWIMoney backYes
Jan 27, 2026Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedNo
Dec 15, 2025Payday & personal loansProblem when making paymentsWIMoney backYes
Oct 5, 2025Payday & personal loansCharged fees or interest you didn't expectWIMoney backYes
Sep 22, 2025Payday & personal loansProblem when making paymentsWIExplainedYes
Aug 15, 2025Payday & personal loansWas approved for a loan, but didn't receive the moneyTXExplainedYes
Jul 29, 2025Payday & personal loansWas approved for a loan, but didn't receive the moneyLAExplainedYes
Jul 17, 2025Payday & personal loansGetting the loanMOExplainedNo
Jun 28, 2025Payday & personal loansProblem when making paymentsKSExplainedYes
Jun 28, 2025Payday & personal loansProblem when making paymentsMOExplainedYes
Jun 27, 2025Payday & personal loansCharged fees or interest you didn't expectUTExplainedYes
Jun 20, 2025Payday & personal loansGetting the loanUTExplainedYes
Jun 19, 2025Payday & personal loansWas approved for a loan, but didn't receive the moneyWIExplainedYes
Jun 10, 2025Payday & personal loansProblem when making paymentsKSExplainedYes
May 30, 2025Payday & personal loansCan't stop withdrawals from your bank accountMOExplainedYes
May 15, 2025Payday & personal loansProblem when making paymentsKSExplainedYes
Apr 29, 2025Payday & personal loansWas approved for a loan, but didn't receive the moneyMSExplainedNo
Feb 8, 2025Payday & personal loansGetting the loanMOExplainedNo
Jan 16, 2025Payday & personal loansGetting the loanMOExplainedYes
Dec 31, 2024Payday & personal loansCan't stop withdrawals from your bank accountWIExplainedYes
Oct 10, 2024Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Oct 9, 2024Payday & personal loansProblem with cash advanceKSFixedYes
May 13, 2024Payday & personal loansProblem with the payoff process at the end of the loanMSExplainedYes
Apr 12, 2024Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Feb 2, 2024Payday & personal loansProblem with additional add-on products or servicesTNExplainedNo
Jul 12, 2023Debt collectionCommunication tacticsFrequent or repeated callsWIExplainedNo
Mar 7, 2023Payday & personal loansCharged fees or interest you didn't expectWIExplainedYes
Feb 9, 2023Payday & personal loansCan't stop withdrawals from your bank accountWIExplainedNo
Apr 11, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursMOFixedYes
Jan 31, 2022Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes
Apr 15, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursDEExplainedYes
Jan 5, 2021Payday & personal loansProblem when making paymentsMOExplainedYes
Dec 23, 2020Payday & personal loansCan't stop withdrawals from your bank accountMOExplainedYes
Oct 29, 2020Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingKSExplainedYes
Sep 30, 2020Payday & personal loansStruggling to pay your loanTNExplainedYes
Sep 9, 2020Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingKSExplainedYes
Feb 14, 2020Payday & personal loansProblem with the payoff process at the end of the loanKSExplainedYes
Nov 9, 2019Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountDEExplainedYes
Nov 5, 2019Payday & personal loansProblem when making paymentsTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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