Lender · complaint record
A-1 Premium Acceptance complaints
Filed under A-1 Premium Acceptance, Inc.
Consumers have filed 62 complaints about A-1 Premium Acceptance since 2018, 14 of them in the last 12 months (-18% on the year before). It answered 42.9% on time and closed 30% with relief for the customer. The most common problem is was approved for a loan, but didn't receive the money.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 62
- Last 12 months
- 14
- Answered on time
- 42.9%
- Closed with relief
- 30%
- Last 30 days
- 0
- Rank
- #80 of 272
Since February 2018
-18% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Sep 4, 2026
Most complained-about personal & payday lenders
A-1 Premium Acceptance complaints by month
The busiest month was June 2025 (6 complaints). Complaints in the last 12 months are down 18% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How A-1 Premium Acceptance answered all time
- Closed with monetary relief46.5%
- Closed with non-monetary relief23.2%
- Closed with explanation5283.9%
- Untimely response46.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What A-1 Premium Acceptance complaints are about
Top A-1 Premium Acceptance problems
Where A-1 Premium Acceptance complaints come from
Most complaints: Wisconsin (17), Kansas (12), Missouri (12), Texas (6), Tennessee (4).
A-1 Premium Acceptance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | A-1 Premium AcceptancePayday & personal loans | - | 14 | - |
Compare side by side: A-1 Premium Acceptance vs SoLo Funds · A-1 Premium Acceptance vs AAA Auto Title Loans · A-1 Premium Acceptance vs Powerpay · A-1 Premium Acceptance vs AmeriCash
What people say about A-1 Premium Acceptance
All experiencesNo experiences with A-1 Premium Acceptance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest A-1 Premium Acceptance complaints
Full logQuestions about A-1 Premium Acceptance
How many complaints does A-1 Premium Acceptance have?
A-1 Premium Acceptance has 62 complaints on record since February 2018, including 14 in the last 12 months and 0 in the last 30 days. That makes it number 1,264 of every company by complaints this year.
Does A-1 Premium Acceptance respond to complaints?
Yes. A-1 Premium Acceptance answered 42.9% of its complaints on time (within 15 days) and closed 30% with relief - money back or a fix; 30% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with A-1 Premium Acceptance?
The most common problems are was approved for a loan, but didn't receive the money (13), problem when making payments (10), charged fees or interest you didn't expect (10).
Is A-1 Premium Acceptance legit?
A-1 Premium Acceptance is a real company with a public complaint record: consumers have complained about it 62 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is A-1 Premium Acceptance legit? for the signals, red flags and how to protect yourself.
Are complaints about A-1 Premium Acceptance going up or down?
Down. There were 14 complaints in the last 12 months against 17 in the 12 before (-18%). See every month.
How do I file a complaint against A-1 Premium Acceptance?
Complain to A-1 Premium Acceptance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most A-1 Premium Acceptance complaints come from?
Most come from Wisconsin (17), Kansas (12), Missouri (12). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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