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Money transfers & apps

Axos Financial money transfers & apps complaints

Consumers have filed 47 complaints about Axos Financial's money transfers & apps, 14 in the last 12 months. Axos Financial answered 92.9% on time and closed 0% with relief. See the whole Axos Financial record.

Axos Financial against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13Axos Financial14new92.9%0%47

Every payment company ranked

Latest Axos Financial money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Aug 29, 2026Money transfers & appsFraud or scamTNExplainedYes
Aug 27, 2026Money transfers & appsFraud or scamILExplainedNo
Jul 17, 2026Money transfers & appsMoney was not available when promisedKYExplainedYes
Jun 22, 2026Money transfers & appsOther transaction problemCAExplainedYes
Jun 9, 2026Money transfers & appsOther transaction problemCAExplainedYes
Apr 23, 2026Money transfers & appsOther transaction problemAEExplainedYes
Apr 14, 2026Money transfers & appsTrouble accessing funds in your mobile or digital walletGAExplainedYes
Apr 1, 2026Money transfers & appsProblem with customer serviceOHExplainedYes
Feb 25, 2026Money transfers & appsUnauthorized transactions or other transaction problemMIExplainedYes
Feb 25, 2026Money transfers & appsLost or stolen money order-ExplainedYes
Dec 23, 2025Money transfers & appsOther transaction problemCAExplainedYes
Dec 6, 2025Money transfers & appsOther transaction problemCAExplainedYes
Nov 25, 2025Money transfers & appsMoney was not available when promisedAZExplainedYes
Nov 17, 2025Money transfers & appsOther transaction problemNYExplainedYes
Oct 22, 2025Money transfers & appsFraud or scamTNExplainedYes
Oct 18, 2025Money transfers & appsOther transaction problemNJExplainedYes
Sep 30, 2025Money transfers & appsFraud or scamUTExplainedYes
Sep 30, 2025Money transfers & appsOther transaction problemFLExplainedYes
Jun 6, 2025Money transfers & appsOther transaction problemNYExplainedYes
Apr 16, 2025Money transfers & appsFraud or scamFLExplainedYes
Apr 15, 2025Money transfers & appsMoney was not available when promisedCAExplainedYes
Mar 6, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletFLExplainedYes
Aug 13, 2024Money transfers & appsProblem with customer serviceSCExplainedYes
Jun 2, 2024Money transfers & appsOther transaction problemMAExplainedYes
May 2, 2024Money transfers & appsFraud or scamMIExplainedYes
Dec 20, 2023Money transfers & appsMoney was not available when promisedFLExplainedYes
Aug 21, 2023Money transfers & appsFraud or scamCAExplainedYes
Jun 16, 2023Money transfers & appsOther transaction problemCAExplainedYes
May 21, 2023Money transfers & appsWrong amount charged or receivedWIExplainedYes
Apr 7, 2023Money transfers & appsLost or stolen checkCTExplainedYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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