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Debt collector · complaint record

Brilliance Credit complaints

Consumers have filed 2 complaints about Brilliance Credit since 2016, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is communication tactics.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
2

Since September 2016

Last 12 months
0

new vs the year before

Answered on time
50%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 13, 2024

Rank
-

Brilliance Credit complaints by month

The busiest month was September 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Brilliance Credit answered all time

  • Closed with explanation150%
  • Untimely response150%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Brilliance Credit complaints are about

  • Debt collection150%
  • Debt relief & credit repair150%

Top Brilliance Credit problems

Inside "Communication tactics"

  • Threatened to take legal action 1

Brilliance Credit compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Brilliance CreditDebt collection-0new50%0%-

Compare side by side: Brilliance Credit vs Green Square · Brilliance Credit vs EMoneyUSA · Brilliance Credit vs Mullooly Jeffrey Rooney & Flynn · Brilliance Credit vs Credit World Services

What people say about Brilliance Credit

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Latest Brilliance Credit complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 13, 2024Debt relief & credit repairConfusing or missing disclosuresMINo timely replyNo
Sep 28, 2016Debt collectionCommunication tacticsThreatened to take legal actionCAExplainedYes

Questions about Brilliance Credit

How many complaints does Brilliance Credit have?

Brilliance Credit has 2 complaints on record since September 2016, including 0 in the last 12 months and 0 in the last 30 days.

Does Brilliance Credit respond to complaints?

Yes. Brilliance Credit answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Brilliance Credit?

The most common problems are communication tactics (1), confusing or missing disclosures (1).

Is Brilliance Credit legit?

Brilliance Credit is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Brilliance Credit legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Brilliance Credit?

Complain to Brilliance Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Brilliance Credit complaints come from?

Most come from California (1), Michigan (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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