Debt collector · complaint record
Certified Direct Solutions complaints
Consumers have filed 2 complaints about Certified Direct Solutions since 2016, none in the last 12 months. It answered 50% on time and closed 100% with relief for the customer. The most common problem is took or threatened to take negative or legal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since December 2016
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jun 17, 2023
Certified Direct Solutions complaints by month
The busiest month was December 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Certified Direct Solutions answered all time
- Closed with monetary relief150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Certified Direct Solutions complaints are about
Top Certified Direct Solutions problems
Inside "Took or threatened to take negative or legal action"
- Threatened or suggested your credit would be damaged 1
Certified Direct Solutions compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Certified Direct SolutionsDebt collection | - | 0 | - |
Compare side by side: Certified Direct Solutions vs Green Square · Certified Direct Solutions vs EMoneyUSA · Certified Direct Solutions vs Mullooly Jeffrey Rooney & Flynn · Certified Direct Solutions vs Credit World Services
What people say about Certified Direct Solutions
All experiencesNo experiences with Certified Direct Solutions yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Certified Direct Solutions complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 17, 2023 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | No timely reply |
| Dec 23, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Money back |
Questions about Certified Direct Solutions
How many complaints does Certified Direct Solutions have?
Certified Direct Solutions has 2 complaints on record since December 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does Certified Direct Solutions respond to complaints?
Yes. Certified Direct Solutions answered 50% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Certified Direct Solutions?
The most common problems are took or threatened to take negative or legal action (1), dealing with my lender or servicer (1).
Is Certified Direct Solutions legit?
Certified Direct Solutions is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Certified Direct Solutions legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Certified Direct Solutions?
Complain to Certified Direct Solutions in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Certified Direct Solutions complaints come from?
Most come from California (1), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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