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Complaint log

CreditSmart complaint log

The newest complaints about CreditSmart, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 31, 2026Debt relief & credit repairCharged upfront or unexpected feesNCNo timely replyNo
Jul 30, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationFLNo timely replyNo
Jun 23, 2026Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesPRNo timely replyNo
Apr 13, 2026Debt relief & credit repairCharged upfront or unexpected feesOHNo timely replyNo
Jan 10, 2026Debt relief & credit repairCharged upfront or unexpected feesCANo timely replyNo
Dec 23, 2025Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNNo timely replyNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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