Auto lender · complaint record
First Sun Financial complaints
Filed under First Sun Financial Inc
Consumers have filed 2 complaints about First Sun Financial since 2016, none in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is fraud or scam.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- -
Since April 2016
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Apr 3, 2025
First Sun Financial complaints by month
The busiest month was April 2016 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Sun Financial answered all time
- Closed with monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Sun Financial complaints are about
Top First Sun Financial problems
First Sun Financial compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | First Sun FinancialAuto loans & leases | - | 0 | - |
Compare side by side: First Sun Financial vs The Savings Group · First Sun Financial vs AC AutoPay LLC, Denver, CO Branch · First Sun Financial vs CARS Acquisition · First Sun Financial vs EA Holdings
What people say about First Sun Financial
All experiencesNo experiences with First Sun Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Sun Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 3, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Apr 7, 2016 | Other financial services | Fraud or scam | Money back |
Questions about First Sun Financial
How many complaints does First Sun Financial have?
First Sun Financial has 2 complaints on record since April 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does First Sun Financial respond to complaints?
Yes. First Sun Financial answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Sun Financial?
The most common problems are fraud or scam (1), repossession (1).
Is First Sun Financial legit?
First Sun Financial is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Sun Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Sun Financial?
Complain to First Sun Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Sun Financial complaints come from?
Most come from Florida (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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