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Complaint log

FirstCash complaint log

The newest complaints about FirstCash, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Payday & personal loansCan't contact lender or servicerTXExplainedYes
Sep 20, 2026Payday & personal loansUnexpected feesTXExplainedYes
Sep 15, 2026Payday & personal loansProperty was damaged or destroyed propertyTXExplainedYes
Sep 3, 2026Payday & personal loansProperty was soldTXExplainedYes
Sep 1, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Apr 2, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Mar 28, 2026Payday & personal loansCan't contact lender or servicerTXExplainedYes
Jan 3, 2026Payday & personal loansProperty was damaged or destroyed propertyTXExplainedYes
Dec 31, 2025Payday & personal loansProperty was soldTXExplainedYes
Dec 20, 2025Payday & personal loansProperty was damaged or destroyed propertyTXExplainedYes
Dec 19, 2025Payday & personal loansProperty was soldTNExplainedYes
Dec 16, 2025CryptoOther transaction problemAZExplainedYes
Dec 11, 2025Payday & personal loansProperty was damaged or destroyed propertyMOExplainedYes
Dec 2, 2025Payday & personal loansProperty was soldTXExplainedYes
Nov 5, 2025Payday & personal loansProperty was soldLAExplainedYes
Oct 22, 2025Payday & personal loansProperty was soldFLExplainedYes
Oct 4, 2025Payday & personal loansProperty was soldLAFixedYes
Sep 18, 2025Payday & personal loansProperty was soldFLExplainedYes
Sep 3, 2025Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Aug 29, 2025Payday & personal loansProperty was soldFLExplainedYes
Jan 16, 2025Payday & personal loansProperty was soldTXExplainedYes
Dec 17, 2024Payday & personal loansCan't contact lender or servicerGAExplainedYes
Nov 13, 2024Payday & personal loansCan't contact lender or servicerGAExplainedYes
Oct 27, 2024Payday & personal loansProperty was soldFLExplainedYes
Sep 16, 2024Payday & personal loansProperty was soldTNExplainedYes
Jan 26, 2024Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Jan 25, 2024Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Aug 15, 2023Payday & personal loansWas approved for a loan, but didn't receive the moneyCOExplainedYes
Aug 12, 2023Payday & personal loansWas approved for a loan, but didn't receive the moneyCOExplainedYes
Oct 1, 2022Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Jun 7, 2022Money transfers & appsOther transaction problemMOExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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