Lender · complaint record
Loansmart complaints
Filed under Loansmart Inc.
Consumers have filed 1 complaint about Loansmart since 2018, none in the last 12 months. It answered 100% on time and closed 100% with relief for the customer. The most common problem is struggling to pay your loan.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 1
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 100%
- Last 30 days
- 0
- Rank
- -
Since July 2018
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Jul 23, 2018
Loansmart complaints by month
The busiest month was July 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Loansmart answered all time
- Closed with non-monetary relief1100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Loansmart problems
Loansmart compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | LoansmartPayday & personal loans | - | 0 | - |
Compare side by side: Loansmart vs SoLo Funds · Loansmart vs AAA Auto Title Loans · Loansmart vs Powerpay · Loansmart vs AmeriCash
What people say about Loansmart
All experiencesNo experiences with Loansmart yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Loansmart complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 23, 2018 | Payday & personal loans | Struggling to pay your loan | Fixed |
Questions about Loansmart
How many complaints does Loansmart have?
Loansmart has 1 complaint on record since July 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Loansmart respond to complaints?
Yes. Loansmart answered 100% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Loansmart?
The most common problems are struggling to pay your loan (1).
Is Loansmart legit?
Loansmart is a real company with a public complaint record: consumers have complained about it 1 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Loansmart legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Loansmart?
Complain to Loansmart in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Loansmart complaints come from?
Most come from Ohio (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Loansmart
No comments yet. Start the conversation - questions are welcome too.