Lender · complaint record
Powerpay complaints
Filed under POWERPAY, LLC
Consumers have filed 26 complaints about Powerpay since 2025, 26 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is problem when making payments.
Average response record. How it works
- Complaints on record
- 26
- Last 12 months
- 26
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #64 of 272
Since December 2025
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 10, 2026
Most complained-about personal & payday lenders
Powerpay complaints by month
The busiest month was April 2026 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Powerpay answered last 12 months
- Closed with explanation26100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15no earlier year
What Powerpay complaints are about
Top Powerpay problems
Where Powerpay complaints come from
Most complaints: Virginia (7), Georgia (2), Hawaii (1), Illinois (1), Louisiana (1).
Powerpay compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Giggle FinancePayday & personal loans | 15 | 30 | F |
| 2 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 3 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | PowerpayPayday & personal loans | 55 | 26 | C |
| 7 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 8 | Special FinancingPayday & personal loans | 60 | 25 | C |
Compare side by side: Powerpay vs Giggle Finance · Powerpay vs SoLo Funds · Powerpay vs AAA Auto Title Loans · Powerpay vs AmeriCash
What people say about Powerpay
All experiencesNo experiences with Powerpay yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Powerpay complaints
Full logQuestions about Powerpay
How many complaints does Powerpay have?
Powerpay has 26 complaints on record since December 2025, including 26 in the last 12 months and 0 in the last 30 days. That makes it number 947 of every company by complaints this year.
Does Powerpay respond to complaints?
Yes. Powerpay answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with Powerpay?
The most common problems are problem when making payments (6), charged fees or interest you didn't expect (5), problem with the payoff process at the end of the loan (4).
Is Powerpay legit?
Powerpay is a real company with a public complaint record: consumers have complained about it 26 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Powerpay legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Powerpay?
Complain to Powerpay in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Powerpay complaints come from?
Most come from Virginia (7), Georgia (2), Hawaii (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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