Debt collector · complaint record
Luna Financial complaints
Filed under Luna Financial LLC
Consumers have filed 4 complaints about Luna Financial since 2015, 1 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #1,510 of 1,963
Since November 2015
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Jun 20, 2026
Most complained-about debt collectors
Luna Financial complaints by month
The busiest month was November 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Luna Financial answered all time
- Closed with explanation375%
- Untimely response125%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Luna Financial complaints are about
Top Luna Financial problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 1
Luna Financial compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | Luna FinancialDebt collection | - | 1 | - |
Compare side by side: Luna Financial vs Green Square · Luna Financial vs EMoneyUSA · Luna Financial vs Mullooly Jeffrey Rooney & Flynn · Luna Financial vs Credit World Services
What people say about Luna Financial
All experiencesNo experiences with Luna Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Luna Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Oct 23, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 10, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 6, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
Questions about Luna Financial
How many complaints does Luna Financial have?
Luna Financial has 4 complaints on record since November 2015, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Luna Financial respond to complaints?
Yes. Luna Financial answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Luna Financial?
The most common problems are attempts to collect debt not owed (1), repossession (1), problems when you are unable to pay (1).
Is Luna Financial legit?
Luna Financial is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Luna Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Luna Financial?
Complain to Luna Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Luna Financial complaints come from?
Most come from California (3), Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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