Card issuer · complaint record
Mtacc complaints
Filed under MTACC Inc.
Consumers have filed 2 complaints about Mtacc since 2015, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is trouble using your card.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2015
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Mar 13, 2022
Mtacc complaints by month
The busiest month was September 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mtacc answered all time
- Closed with explanation150%
- Untimely response150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Mtacc problems
Inside "Trouble using your card"
- Account sold or transferred to another company 1
Mtacc compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | MtaccCredit cards | - | 0 | - |
Compare side by side: Mtacc vs Mercury Financial Intermediate · Mtacc vs Exto · Mtacc vs TomoCredit · Mtacc vs Zendable
What people say about Mtacc
All experiencesNo experiences with Mtacc yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mtacc complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 13, 2022 | Credit cards | Trouble using your cardAccount sold or transferred to another company | No timely reply |
| Sep 3, 2015 | Credit cards | Other fee | Explained |
Questions about Mtacc
How many complaints does Mtacc have?
Mtacc has 2 complaints on record since September 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Mtacc respond to complaints?
Yes. Mtacc answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Mtacc?
The most common problems are trouble using your card (1), other fee (1).
Is Mtacc legit?
Mtacc is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mtacc legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Mtacc?
Complain to Mtacc in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mtacc complaints come from?
Most come from California (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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