Debt collector · complaint record
Novae complaints
Filed under NOVAE LLC
Consumers have filed 2 complaints about Novae since 2025, 2 of them in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is took or threatened to take negative or legal action.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 2
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- #1,275 of 1,963
Since December 2025
new vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: May 16, 2026
Most complained-about debt collectors
Novae complaints by month
The busiest month was December 2025 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Novae answered all time
- Closed with non-monetary relief150%
- Closed with explanation150%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Novae complaints are about
Top Novae problems
Inside "Took or threatened to take negative or legal action"
- Threatened or suggested your credit would be damaged 1
Novae compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Green SquareDebt collection | 10 | 25 | F |
| 2 | EMoneyUSADebt collection | 53 | 25 | C |
| 3 | Mullooly Jeffrey Rooney & FlynnDebt collection | 56 | 25 | C |
| 4 | Credit World ServicesDebt collection | 47 | 25 | D |
| 5 | Keynote ConsultingDebt collection | 10 | 25 | F |
| 6 | Augusta Collection AgencyDebt collection | 10 | 25 | F |
| 7 | Advance Bureau of CollectionsDebt collection | 19 | 25 | F |
| 8 | NovaeDebt collection | - | 2 | - |
Compare side by side: Novae vs Green Square · Novae vs EMoneyUSA · Novae vs Mullooly Jeffrey Rooney & Flynn · Novae vs Credit World Services
What people say about Novae
All experiencesNo experiences with Novae yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Novae complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 16, 2026 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
| Dec 17, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Fixed |
Questions about Novae
How many complaints does Novae have?
Novae has 2 complaints on record since December 2025, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Novae respond to complaints?
Yes. Novae answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Novae?
The most common problems are took or threatened to take negative or legal action (1), confusing or misleading advertising or marketing (1).
Is Novae legit?
Novae is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Novae legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Novae?
Complain to Novae in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Novae complaints come from?
Most come from Georgia (1), Wisconsin (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Novae
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