Card issuer · complaint record
Nu Holdings complaints
Filed under Nu Holdings Ltd.
Consumers have filed 2 complaints about Nu Holdings since 2026, 2 of them in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is getting a credit card. It is the 32nd most complained-about of 52 credit card companies this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 2
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #32 of 52
Since September 2026
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Oct 3, 2026
Most complained-about credit card companies
Nu Holdings complaints by month
The busiest month was September 2026 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Nu Holdings answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Nu Holdings problems
Inside "Getting a credit card"
- Delay in processing application 1
- Application denied 1
Nu Holdings compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | Nu HoldingsCredit cards | - | 2 | - |
Compare side by side: Nu Holdings vs Mercury Financial Intermediate · Nu Holdings vs Exto · Nu Holdings vs TomoCredit · Nu Holdings vs Zendable
What people say about Nu Holdings
All experiencesNo experiences with Nu Holdings yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Nu Holdings complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 3, 2026 | Credit cards | Getting a credit cardApplication denied | Explained |
| Sep 24, 2026 | Credit cards | Getting a credit cardDelay in processing application | Explained |
Questions about Nu Holdings
How many complaints does Nu Holdings have?
Nu Holdings has 2 complaints on record since September 2026, including 2 in the last 12 months and 0 in the last 30 days. That makes it number 2,550 of every company by complaints this year.
Does Nu Holdings respond to complaints?
Yes. Nu Holdings answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Nu Holdings?
The most common problems are getting a credit card (2).
Is Nu Holdings legit?
Nu Holdings is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Nu Holdings legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Nu Holdings?
Complain to Nu Holdings in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Nu Holdings complaints come from?
Most come from California (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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