Debt collection
Optum Bank debt collection complaints
Consumers have filed 16 complaints about Optum Bank's debt collection, 3 in the last 12 months. Optum Bank answered 100% on time and closed 0% with relief. See the whole Optum Bank record.
Optum Bank against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
| 13 | Optum Bank | 3 | 100% | 0% |
Latest Optum Bank debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 16, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 25, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Jan 26, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| May 6, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 31, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Dec 31, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 22, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 17, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 30, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 11, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 27, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 25, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Sep 21, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Sep 18, 2023 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| May 26, 2021 | Debt collection | Attempts to collect debt not owedDebt was paid | Money back |
| Apr 13, 2021 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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