Debt collection
Portfolio Recovery Associates debt collection complaints
Consumers have filed 55,016 complaints about Portfolio Recovery Associates's debt collection, 17,942 in the last 12 months (+60%). Portfolio Recovery Associates answered 99.9% on time and closed 63% with relief. See the whole Portfolio Recovery Associates record.
Portfolio Recovery Associates against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
Latest Portfolio Recovery Associates debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | In progress |
| Nov 6, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Fixed |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Fixed |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Fixed |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 6, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Nov 6, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Nov 6, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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