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Money transfers & apps

PenFed Credit Union money transfers & apps complaints

Consumers have filed 62 complaints about PenFed Credit Union's money transfers & apps, 10 in the last 12 months. PenFed Credit Union answered 100% on time and closed 0% with relief. See the whole PenFed Credit Union record.

PenFed Credit Union against other payment apps & money transfer services

#Company12 monthsChangeOn timeReliefAll time
1PayPal9,055+103%100%42%30,324
2Block (Cash App)8,848-78%99.3%0%55,035
3JPMorgan Chase1,679-8%100%5%9,239
4Chime1,560+9%100%5%3,886
5Wells Fargo1,535+9%100%8%7,680
6Bank of America1,419-3%99.6%21%7,549
7Early Warning Services (Zelle)612-97%100%0%22,028
8Western Union595+49%100%0%4,657
9Wise (TransferWise)451+32%96%13%1,679
10Citibank411+23%100%16%2,209
11Capital One362+13%100%7%1,490
12Remitly312+96%99.7%0%1,047
13PenFed Credit Union10new100%0%62

Every payment company ranked

Latest PenFed Credit Union money transfers & apps complaints

ReceivedAboutIssueStateAnswerOn time
Sep 1, 2026Money transfers & appsMoney was not available when promisedNYExplainedYes
Jul 10, 2026Money transfers & appsFraud or scamFLExplainedYes
Jun 1, 2026Money transfers & appsFraud or scamFLExplainedYes
May 11, 2026Money transfers & appsOther transaction problemVAExplainedYes
Apr 22, 2026Money transfers & appsFraud or scamVAExplainedYes
Mar 9, 2026Money transfers & appsMoney was not available when promisedPRExplainedYes
Feb 25, 2026Money transfers & appsOther transaction problemVAExplainedYes
Feb 11, 2026Money transfers & appsFraud or scamHIExplainedYes
Feb 5, 2026Money transfers & appsOther transaction problemCAExplainedYes
Dec 17, 2025Money transfers & appsFraud or scamAZExplainedYes
Nov 12, 2025Money transfers & appsMoney was not available when promisedNJMoney backYes
Nov 4, 2025Money transfers & appsConfusing or misleading advertising or marketingCTExplainedYes
Oct 29, 2025Money transfers & appsMoney was not available when promisedNCExplainedYes
Sep 8, 2025Money transfers & appsFraud or scamSCExplainedYes
Aug 29, 2025Money transfers & appsOther transaction problemGAExplainedYes
Jul 8, 2025Money transfers & appsFraud or scamNMExplainedYes
May 28, 2025Money transfers & appsFraud or scamNYExplainedYes
Apr 16, 2025Money transfers & appsFraud or scamCAExplainedYes
Mar 17, 2025Money transfers & appsMoney was not available when promisedOHExplainedYes
Feb 6, 2025Money transfers & appsFraud or scamTXExplainedYes
Jan 28, 2025Money transfers & appsMoney was not available when promisedVAMoney backYes
Dec 22, 2024Money transfers & appsManaging, opening, or closing your mobile wallet accountTXExplainedYes
Dec 19, 2024Money transfers & appsOther transaction problemFLExplainedYes
Nov 13, 2024Money transfers & appsOther service problemCAExplainedYes
Nov 12, 2024Money transfers & appsOther transaction problemPRExplainedYes
Oct 10, 2024Money transfers & appsLost or stolen money orderNCMoney backYes
Jul 24, 2024Money transfers & appsOther transaction problemNCExplainedYes
Jul 22, 2024Money transfers & appsOther transaction problem-Money backYes
Jul 18, 2024Money transfers & appsOther transaction problemFLExplainedYes
Mar 17, 2024Money transfers & appsOther transaction problemCAMoney backYes

Your rights with payment apps & money transfer services

For international transfers the Remittance Rule gives you 180 days to report an error and a right to cancel within 30 minutes in most cases. Payment apps that hold money in an account are generally covered by Regulation E for unauthorized transfers - report them quickly and in writing. Payments you authorized yourself, even to a scammer, are much harder to get back.

Scam warning: Never send money to someone you only know online, to "yourself" at someone else's request, or to fix a problem with an account. Payment apps work like cash: once it's sent, it is usually gone.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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