Lender · complaint record
Platinum Finance complaints
Filed under Platinum Finance Company, LLC
Consumers have filed 2 complaints about Platinum Finance since 2015, none in the last 12 months. It answered 50% on time and closed 0% with relief for the customer. The most common problem is can't stop charges to bank account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 2
- Last 12 months
- 0
- Answered on time
- 50%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since April 2015
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Jan 15, 2016
Platinum Finance complaints by month
The busiest month was April 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Platinum Finance answered all time
- Closed with explanation2100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Platinum Finance problems
Platinum Finance compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | Platinum FinancePayday & personal loans | - | 0 | - |
Compare side by side: Platinum Finance vs SoLo Funds · Platinum Finance vs AAA Auto Title Loans · Platinum Finance vs Powerpay · Platinum Finance vs AmeriCash
What people say about Platinum Finance
All experiencesNo experiences with Platinum Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Platinum Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 15, 2016 | Payday & personal loans | Can't contact lender | Explained |
| Apr 13, 2015 | Payday & personal loans | Can't stop charges to bank account | Explained |
Questions about Platinum Finance
How many complaints does Platinum Finance have?
Platinum Finance has 2 complaints on record since April 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Platinum Finance respond to complaints?
Yes. Platinum Finance answered 50% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Platinum Finance?
The most common problems are can't stop charges to bank account (1), can't contact lender (1).
Is Platinum Finance legit?
Platinum Finance is a real company with a public complaint record: consumers have complained about it 2 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Platinum Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Platinum Finance?
Complain to Platinum Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Platinum Finance complaints come from?
Most come from Florida (1), Kansas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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