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Complaint log

Premier Student Loan Center complaint log

The newest complaints about Premier Student Loan Center, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedCANo timely replyNo
Sep 17, 2021Student loansDealing with your lender or servicerDon't agree with the fees chargedFLNo timely replyNo
Aug 27, 2021Student loansDealing with your lender or servicerReceived bad information about your loanDENo timely replyNo
Apr 9, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledCTNo timely replyNo
Mar 7, 2021Student loansDealing with your lender or servicerProblem with customer serviceAENo timely replyNo
Mar 7, 2021Student loansDealing with your lender or servicerReceived bad information about your loanAENo timely replyNo
Jan 29, 2021Debt relief & credit repairFraud or scam-No timely replyNo
Jan 11, 2021Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPANo timely replyNo
Dec 30, 2020Student loansDealing with your lender or servicerProblem with customer serviceGANo timely replyNo
Nov 12, 2020Student loansDealing with your lender or servicerReceived bad information about your loanGANo timely replyNo
Nov 4, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedNYNo timely replyNo
Oct 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledGANo timely replyNo
Oct 14, 2020Debt relief & credit repairFraud or scam-No timely replyNo
Jul 8, 2020Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsOHNo timely replyNo
Jun 25, 2020Student loansDealing with your lender or servicerReceived bad information about your loanALNo timely replyNo
May 22, 2020Student loansDealing with your lender or servicerReceived bad information about your loanFLNo timely replyNo
Apr 22, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledFLNo timely replyNo
Apr 2, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTXNo timely replyNo
Mar 26, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMONo timely replyNo
Mar 26, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTNNo timely replyNo
Mar 24, 2020Debt relief & credit repairFraud or scamOHNo timely replyNo
Mar 21, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledVTNo timely replyNo
Mar 18, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTNNo timely replyNo
Mar 16, 2020Student loansDealing with your lender or servicerReceived bad information about your loanAZNo timely replyNo
Mar 11, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledTXNo timely replyNo
Mar 2, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMONo timely replyNo
Feb 27, 2020Student loansDealing with your lender or servicerReceived bad information about your loanNCNo timely replyNo
Feb 26, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNYNo timely replyNo
Feb 26, 2020Debt collectionFalse statements or representationAttempted to collect wrong amountMDNo timely replyNo
Feb 21, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedALNo timely replyNo
Feb 20, 2020Student loansDealing with your lender or servicerReceived bad information about your loanIANo timely replyNo
Feb 19, 2020Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLNo timely replyNo
Feb 18, 2020Student loansDealing with your lender or servicerReceived bad information about your loanTXNo timely replyNo
Feb 17, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCANo timely replyNo
Feb 11, 2020Debt relief & credit repairFraud or scamGANo timely replyNo
Feb 11, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledNDNo timely replyNo
Feb 7, 2020Student loansDealing with your lender or servicerReceived bad information about your loanNCNo timely replyNo
Feb 5, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMSNo timely replyNo
Feb 4, 2020Student loansDealing with your lender or servicerReceived bad information about your loanCONo timely replyNo
Jan 28, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsFLNo timely replyNo
Jan 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loanNYNo timely replyNo
Jan 23, 2020Student loansDealing with your lender or servicerReceived bad information about your loanARNo timely replyNo
Jan 22, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMONo timely replyNo
Jan 22, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsTXNo timely replyNo
Jan 21, 2020Student loansDealing with your lender or servicerReceived bad information about your loanMNNo timely replyNo
Jan 21, 2020Student loansDealing with your lender or servicerReceived bad information about your loan-No timely replyNo
Jan 17, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledKYNo timely replyNo
Jan 15, 2020Student loansDealing with your lender or servicerReceived bad information about your loanALNo timely replyNo
Jan 15, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledMDNo timely replyNo
Jan 9, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledKYNo timely replyNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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