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Complaint log

Shapeshift complaint log

The newest complaints about Shapeshift, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 17, 2021CryptoFraud or scamCOExplainedYes
Jan 14, 2018Money transfers & appsConfusing or missing disclosuresCAExplainedYes
Jan 10, 2018CryptoOther transaction problemWAExplainedNo
Jan 8, 2018CryptoMoney was not available when promisedTXExplainedNo
Jan 8, 2018CryptoOther transaction problemCAExplainedNo
Jan 5, 2018CryptoFraud or scamNJExplainedNo
Jan 5, 2018CryptoFraud or scamALExplainedYes
Jan 1, 2018CryptoMoney was not available when promisedGAExplainedNo
Dec 30, 2017CryptoMoney was not available when promisedMDExplainedYes
Nov 6, 2017CryptoOther transaction problemPAFixedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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