Debt collection
TransUnion debt collection complaints
Consumers have filed 58,125 complaints about TransUnion's debt collection, 9,367 in the last 12 months (-62%). TransUnion answered 100% on time and closed 48% with relief. See the whole TransUnion record.
TransUnion against other debt collectors
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | CL Holdings | 25,525 | 99.9% | 51% |
| 2 | Encore Capital (Midland Credit) | 19,484 | 100% | 12% |
| 3 | Portfolio Recovery Associates | 17,942 | 99.9% | 63% |
| 4 | Resurgent Capital Services | 17,500 | 100% | 26% |
| 5 | TransUnion | 9,367 | 100% | 48% |
| 6 | Experian | 9,347 | 100% | 9% |
| 7 | CCS Financial Services | 8,704 | 99.9% | 2% |
| 8 | Equifax | 7,993 | 100% | 40% |
| 9 | Kriya Capital | 7,526 | 100% | 100% |
| 10 | I.C. System | 6,903 | 100% | 0% |
| 11 | National Credit Systems | 5,918 | 99.9% | 0% |
| 12 | Caine & Weiner | 5,539 | 99.9% | 39% |
Latest TransUnion debt collection complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 1, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | In progress |
| Oct 31, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you instead of your attorney | In progress |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 30, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Oct 30, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 29, 2026 | Debt collection | Communication tacticsCalled before 8am or after 9pm | In progress |
| Oct 29, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Oct 29, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
Your rights with debt collectors
Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.
Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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