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Debt collection

Universal Recovery debt collection complaints

Consumers have filed 139 complaints about Universal Recovery's debt collection, 1 in the last 12 months. Universal Recovery answered 0% on time and closed - with relief. See the whole Universal Recovery record.

Universal Recovery against other debt collectors

#Company12 monthsChangeOn timeReliefAll time
1CL Holdings25,525+136%99.9%51%47,216
2Encore Capital (Midland Credit)19,484+59%100%12%57,060
3Portfolio Recovery Associates17,942+60%99.9%63%55,016
4Resurgent Capital Services17,500+6%100%26%54,761
5TransUnion9,367-62%100%48%58,125
6Experian9,347-53%100%9%52,595
7CCS Financial Services8,704+51%99.9%2%23,877
8Equifax7,993-70%100%40%56,820
9Kriya Capital7,526+100%100%100%16,464
10I.C. System6,903+81%100%0%21,049
11National Credit Systems5,918+48%99.9%0%17,574
12Caine & Weiner5,539+112%99.9%39%12,208
13Universal Recovery1new0%-139

Every debt collector ranked

Latest Universal Recovery debt collection complaints

ReceivedAboutIssueStateAnswerOn time
Apr 13, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCAExplainedYes
Apr 12, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Apr 10, 2023Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Mar 13, 2023Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageCAExplainedYes
Mar 12, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCAExplainedYes
Mar 10, 2023Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 26, 2023Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedCAExplainedYes
Feb 23, 2023Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Feb 13, 2023Debt collectionCommunication tacticsFrequent or repeated callsCAExplainedYes
Feb 9, 2023Debt collectionAttempts to collect debt not owedDebt was result of identity theftFLExplainedNo
Feb 6, 2023Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Dec 7, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Oct 31, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Oct 25, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Oct 20, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Jul 19, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jul 12, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jun 22, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Apr 29, 2022Debt collectionAttempts to collect debt not owedDebt was paidFLExplainedYes
Apr 27, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftNJExplainedYes
Mar 18, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Feb 11, 2022Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtCAExplainedYes
Oct 26, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 12, 2021Debt collectionWritten notification about debtDidn't receive enough information to verify debtNEExplainedYes
Aug 31, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Jul 23, 2021Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jul 9, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
May 30, 2021Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedNo
Mar 2, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Feb 9, 2021Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes

Your rights with debt collectors

Under the Fair Debt Collection Practices Act a collector must send you a validation notice with the amount and the creditor, and if you dispute the debt in writing within 30 days it must stop collecting until it verifies it. Collectors cannot harass you, lie, threaten arrest, or call at unusual times, and you can tell them in writing to stop contacting you.

Scam warning: Fake collectors threaten arrest, demand payment by gift card, wire or crypto, and refuse to put anything in writing. Ask for the validation notice and check the collector's name and number independently before you pay anything.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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