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Debt collector · complaint record

Western Mass Credit complaints

Consumers have filed 4 complaints about Western Mass Credit since 2015, none in the last 12 months. It answered 75% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
4

Since October 2015

Last 12 months
0

new vs the year before

Answered on time
75%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 15, 2020

Rank
-

Western Mass Credit complaints by month

The busiest month was October 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Western Mass Credit answered all time

  • Closed with explanation4100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Western Mass Credit complaints are about

  • Debt collection375%
  • Credit reporting125%

Top Western Mass Credit problems

Inside "Attempts to collect debt not owed"

  • Debt was paid 1
  • Debt was already discharged in bankruptcy and is no longer owed 1

Western Mass Credit compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Western Mass CreditDebt collection-0new75%0%-

Compare side by side: Western Mass Credit vs Green Square · Western Mass Credit vs EMoneyUSA · Western Mass Credit vs Mullooly Jeffrey Rooney & Flynn · Western Mass Credit vs Credit World Services

What people say about Western Mass Credit

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Latest Western Mass Credit complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 15, 2020Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedMAExplainedYes
Oct 12, 2018Debt collectionAttempts to collect debt not owedDebt was paid-ExplainedYes
Jul 14, 2017Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageCTExplainedYes
Oct 21, 2015Credit reportingIncorrect information on credit reportInformation is not mineCAExplainedNo

Questions about Western Mass Credit

How many complaints does Western Mass Credit have?

Western Mass Credit has 4 complaints on record since October 2015, including 0 in the last 12 months and 0 in the last 30 days.

Does Western Mass Credit respond to complaints?

Yes. Western Mass Credit answered 75% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Western Mass Credit?
Is Western Mass Credit legit?

Western Mass Credit is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Western Mass Credit legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Western Mass Credit?

Complain to Western Mass Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Western Mass Credit complaints come from?

Most come from California (1), Connecticut (1), Massachusetts (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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