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Case file

Credit reporting

Complaint 10087514 Phoenix Financial Services

Explained
Product
Credit reporting or other personal consumer reports · Credit reporting
Detail
Old information reappears or never goes away
From
Texas 76710
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 11, 2024Complaint received
  2. Sep 11, 2024Sent to Phoenix Financial Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Phoenix Financial Services complaints about incorrect information on your report

ReceivedAboutIssueStateAnswerOn time
Mar 10, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Sep 13, 2024Credit reportingIncorrect information on your reportAccount information incorrectMDFixedYes
Aug 21, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLFixedYes
Jan 11, 2024Credit reportingIncorrect information on your reportAccount information incorrectVAFixedYes
Oct 30, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 9, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseAZFixedYes
Aug 21, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseFLFixedYes
Aug 14, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Jul 13, 2023Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Jun 20, 2023Credit reportingIncorrect information on your reportInformation belongs to someone elseWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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