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Mortgages

Complaint 10118980 Tona Mortgage

Explained
Product
Mortgage · Conventional home mortgage
Detail
Delays with the closing process
From
North Carolina 28227
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Sep 13, 2024Complaint received
  2. Sep 18, 2024Sent to Tona Mortgage (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Tona Mortgage complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 8, 2026MortgagesClosing on a mortgageDelays with the closing processFLMoney backYes
Nov 11, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Aug 12, 2025MortgagesClosing on a mortgageDelays with the closing processAZExplainedYes
Jan 25, 2025MortgagesClosing on a mortgageDelays with the closing processNCExplainedYes
Mar 21, 2023MortgagesClosing on a mortgageGAExplainedYes
Jul 13, 2022MortgagesClosing on a mortgageNYExplainedYes
Mar 2, 2022MortgagesClosing on a mortgageFLExplainedYes
Apr 16, 2021MortgagesClosing on a mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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