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Mortgages

Complaint 15203286 Tona Mortgage

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Delays with the closing process
From
Arizona 86001
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Aug 12, 2025Complaint received
  2. Aug 12, 2025Sent to Tona Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Tona Mortgage complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Jul 8, 2026MortgagesClosing on a mortgageDelays with the closing processFLMoney backYes
Nov 11, 2025MortgagesClosing on a mortgageChanges in loan terms during or after closingCAExplainedYes
Jan 25, 2025MortgagesClosing on a mortgageDelays with the closing processNCExplainedYes
Sep 13, 2024MortgagesClosing on a mortgageDelays with the closing processNCExplainedYes
Mar 21, 2023MortgagesClosing on a mortgageGAExplainedYes
Jul 13, 2022MortgagesClosing on a mortgageNYExplainedYes
Mar 2, 2022MortgagesClosing on a mortgageFLExplainedYes
Apr 16, 2021MortgagesClosing on a mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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