Case file
Bank accounts
Complaint 10126960 Townebank
Explained- Product
- Checking or savings account · Other banking product or service
- Detail
- Funds not handled or disbursed as instructed
- Filed by
- Web · Servicemember · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 14, 2024Complaint received
- Sep 14, 2024Sent to Townebank
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Townebank complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 5, 2026 | Bank accounts | Managing an accountFee problem | NC | Money back | Yes |
| Apr 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | VA | Explained | Yes |
| Mar 3, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | VA | Money back | Yes |
| Feb 12, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | VA | Explained | Yes |
| Nov 13, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | SC | Explained | Yes |
| Mar 26, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | VA | Explained | Yes |
| Mar 23, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | VA | Explained | Yes |
| Nov 21, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | NJ | Explained | Yes |
| Aug 12, 2024 | Bank accounts | Managing an accountBanking errors | NC | Fixed | Yes |
| Apr 28, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | VA | Money back | Yes |
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