Complaint log
Townebank complaint log
The newest complaints about Townebank, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 16, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 5, 2026 | Bank accounts | Managing an accountFee problem | Money back |
| Sep 15, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 31, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 11, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Jun 20, 2026 | Money transfers & apps | Other transaction problem | Fixed |
| May 27, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| May 1, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Apr 24, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 2, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Fixed |
| Mar 18, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Mar 3, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Money back |
| Feb 12, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Dec 1, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Nov 26, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 13, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 8, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Sep 12, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 2, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 29, 2025 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 7, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 23, 2025 | Mortgages | Closing on a mortgageFees or costs after closing | Money back |
| Jun 20, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Apr 16, 2025 | Bank accounts | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 26, 2025 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Mar 23, 2025 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Mar 21, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 19, 2025 | Mortgages | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 18, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Feb 14, 2025 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Jan 9, 2025 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 26, 2024 | Bank accounts | Closing an accountCan't close your account | Fixed |
| Nov 21, 2024 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Oct 6, 2024 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Sep 22, 2024 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Sep 14, 2024 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 12, 2024 | Bank accounts | Managing an accountBanking errors | Fixed |
| Mar 28, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Nov 10, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Oct 25, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 3, 2023 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Sep 27, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 29, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jul 31, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 30, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jun 4, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 21, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Apr 21, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Mar 31, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 31, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works