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Case file

Bank accounts

Complaint 10182865 Juno

Explained
Company
Juno
Product
Checking or savings account · Savings account
Detail
Can't close your account
From
Virginia 245XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 20, 2024Complaint received
  2. Sep 20, 2024Sent to Juno
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Juno complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
May 16, 2026Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
May 15, 2026Bank accountsClosing an accountFunds not received from closed accountNCExplainedNo
Dec 30, 2025Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jun 25, 2025Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
May 1, 2025Bank accountsClosing an accountFunds not received from closed accountNCExplainedYes
Apr 28, 2025Bank accountsClosing an accountCompany closed your accountVAExplainedNo
Apr 28, 2025Bank accountsClosing an accountCompany closed your accountVAExplainedNo
Jul 19, 2024Bank accountsClosing an accountFunds not received from closed accountINExplainedYes
Jun 4, 2024Bank accountsClosing an accountCan't close your accountWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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