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Case file

Bank accounts

Complaint 9562912 Juno

Explained
Company
Juno
Product
Checking or savings account · Checking account
Detail
Funds not received from closed account
From
Indiana 47660
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint caused principally by actions of third party outside the control or direction of the company
  1. Jul 19, 2024Complaint received
  2. Jul 19, 2024Sent to Juno
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Juno complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
May 16, 2026Bank accountsClosing an accountFunds not received from closed account-ExplainedYes
May 15, 2026Bank accountsClosing an accountFunds not received from closed accountNCExplainedNo
Dec 30, 2025Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jun 25, 2025Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
May 1, 2025Bank accountsClosing an accountFunds not received from closed accountNCExplainedYes
Apr 28, 2025Bank accountsClosing an accountCompany closed your accountVAExplainedNo
Apr 28, 2025Bank accountsClosing an accountCompany closed your accountVAExplainedNo
Sep 20, 2024Bank accountsClosing an accountCan't close your accountVAExplainedYes
Jun 4, 2024Bank accountsClosing an accountCan't close your accountWAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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