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Bank accounts

Complaint 10368537 Nexbank Capital

Explained
Product
Checking or savings account · CD (Certificate of Deposit)
Detail
Can't close your account
From
Florida 32653
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 7, 2024Complaint received
  2. Oct 7, 2024Sent to Nexbank Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nexbank Capital complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Apr 15, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Aug 1, 2025Bank accountsClosing an accountCan't close your account-ExplainedYes
Jun 12, 2025Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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