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Bank accounts

Complaint 21273941 Nexbank Capital

Explained
Product
Checking or savings account · CD (Certificate of Deposit)
Detail
Funds not received from closed account
From
California 93004
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 15, 2026Complaint received
  2. Apr 15, 2026Sent to Nexbank Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nexbank Capital complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Aug 1, 2025Bank accountsClosing an accountCan't close your account-ExplainedYes
Jun 12, 2025Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Oct 7, 2024Bank accountsClosing an accountCan't close your accountFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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