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Bank accounts

Complaint 15040004 Nexbank Capital

Explained
Product
Checking or savings account · CD (Certificate of Deposit)
Detail
Can't close your account
From
-
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Aug 1, 2025Complaint received
  2. Aug 1, 2025Sent to Nexbank Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Nexbank Capital complaints about closing an account

ReceivedAboutIssueStateAnswerOn time
Apr 15, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Jun 12, 2025Bank accountsClosing an accountFunds not received from closed accountFLExplainedYes
Oct 7, 2024Bank accountsClosing an accountCan't close your accountFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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