Bank · complaint record
Nexbank Capital complaints
Filed under NEXBANK CAPITAL, INC.
Consumers have filed 18 complaints about Nexbank Capital since 2024, 5 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 18
- Last 12 months
- 5
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #144 of 188
Since February 2024
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Jul 1, 2026
Most complained-about banks & credit unions
Nexbank Capital complaints by month
The busiest month was June 2025 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Nexbank Capital answered all time
- Closed with explanation18100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Nexbank Capital complaints are about
Top Nexbank Capital problems
Inside "Trouble during payment process"
- Trying to communicate with the company to fix an issue while managing or servicing your loan 2
- Escrow, taxes, or insurance 1
- Payment process 1
- Interest rate 1
- Private mortgage insurance (PMI) 1
Where Nexbank Capital complaints come from
Most complaints: Florida (6), California (5), Nevada (1), Virginia (1), Illinois (1).
Nexbank Capital compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Nexbank CapitalBank accounts | - | 5 | - |
Compare side by side: Nexbank Capital vs Bancfirst · Nexbank Capital vs Banner · Nexbank Capital vs Customers Bancorp · Nexbank Capital vs RBC Bank
What people say about Nexbank Capital
All experiencesNo experiences with Nexbank Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Nexbank Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 1, 2026 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Jun 22, 2026 | Bank accounts | Managing an accountDeposits or withdrawals | Explained |
| Apr 15, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Apr 3, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Mar 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 1, 2025 | Bank accounts | Closing an accountCan't close your account | Explained |
| Jun 17, 2025 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Jun 12, 2025 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Jun 10, 2025 | Bank accounts | Managing an accountBanking errors | Explained |
| Apr 24, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 17, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 10, 2025 | Mortgages | Trouble during payment processInterest rate | Explained |
Questions about Nexbank Capital
How many complaints does Nexbank Capital have?
Nexbank Capital has 18 complaints on record since February 2024, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Nexbank Capital respond to complaints?
Yes. Nexbank Capital answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Nexbank Capital?
The most common problems are managing an account (4), trouble during payment process (6), closing an account (4).
Is Nexbank Capital legit?
Nexbank Capital is a real company with a public complaint record: consumers have complained about it 18 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Nexbank Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Nexbank Capital?
Complain to Nexbank Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Nexbank Capital complaints come from?
Most come from Florida (6), California (5), Nevada (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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