Case file
Bank accounts
Complaint 10457205 Customers Bancorp
Explained- Product
- Checking or savings account · Savings account
- Detail
- Funds not handled or disbursed as instructed
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 15, 2024Complaint received
- Oct 21, 2024Sent to Customers Bancorp (6 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Customers Bancorp complaints about managing an account
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 10, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
| Mar 10, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | IL | Explained | Yes |
| Feb 12, 2026 | Bank accounts | Managing an accountDeposits or withdrawals | MD | Explained | Yes |
| Feb 9, 2026 | Bank accounts | Managing an accountProblem accessing account | CO | Fixed | Yes |
| Jul 15, 2024 | Bank accounts | Managing an accountBanking errors | WA | Explained | Yes |
| Feb 29, 2024 | Bank accounts | Managing an accountProblem accessing account | CA | Explained | Yes |
| Feb 15, 2024 | Bank accounts | Managing an accountBanking errors | PA | Money back | Yes |
| Jul 10, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | CA | Explained | Yes |
| Feb 27, 2023 | Bank accounts | Managing an accountDeposits and withdrawals | IL | Explained | Yes |
| Nov 7, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | TX | Explained | Yes |
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