Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme
Case file

Credit cards

Complaint 10516996 Encore Capital

Explained
Product
Credit card · Store credit card
Detail
Problem during payment process
From
Virginia 22026
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Oct 21, 2024Complaint received
  2. Oct 21, 2024Sent to Encore Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with Encore Capital?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See Encore Capital's record

More Encore Capital complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Oct 20, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes
May 28, 2026Credit cardsProblem when making paymentsProblem during payment processNYExplainedYes
Mar 18, 2026Credit cardsProblem when making paymentsProblem during payment processGAExplainedYes
Jul 9, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueDEExplainedYes
Jun 12, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueKYExplainedYes
May 31, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was duePAFixedYes
May 20, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueOHExplainedYes
Jan 25, 2025Credit cardsProblem when making paymentsProblem during payment processARExplainedYes
Jan 10, 2025Credit cardsProblem when making paymentsProblem during payment processTXExplainedYes
Oct 28, 2024Credit cardsProblem when making paymentsProblem during payment processOKExplainedYes

Discuss this complaint

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience